Every business faces challenging times that necessitate reevaluating expenditures and strategies to ensure survival. In marketing, the key to thriving is understanding what to trim and maintain. This requires a comprehensive understanding of your marketing spend and the returns it generates. With strategic cuts and budget reallocation, you can enhance engagement with existing and potential customers, driving growth even in tough times.
However, it’s crucial to remember that not all budget cuts yield positive results. For instance, during the 1990-1991 recession, McDonald’s decided to cut advertising and promotion costs, while Taco Bell and Pizza Hut maintained their marketing budgets. The result? Post-recession, the latter two saw double-digit growth in sales, while McDonald’s experienced a decline. This illustrates that simply slashing your budget won’t necessarily mitigate losses. Instead, it’s about identifying areas of overspending and underspending and adjusting your budget allocations to align with your goals.
Now, let’s delve into why maintaining your digital marketing spend during challenging times is essential and how you can trim your marketing spend without harming your business.
Challenging times often trigger a ‘reaction mode’ in businesses, dealing with issues like falling profits, customer acquisition problems, supply line interruptions, and pressure to turn things around. Modern digital marketing tactics are more efficient than ever, meaning you can implement them on a small budget and still see gains. During challenging times, trends such as online shopping can surge, making it vital to keep your marketing ad spend operational and optimal to ensure survival until the economy recovers.
Here are some changes to consider that don’t involve gutting the entire budget:
With the right mix of content, social media, SEO, inbound, PPC, and retention marketing, you can keep your presence active until things pick up.
A 2020 Spend Survey by Gartner found that despite many spending cuts, furloughed workers, and shuttered offices, budgets for marketing technology and digital channels continue to grow. The reason is simple: digital marketing is the most effective way of reaching potential and existing customers.
To review and fix your current budget, you must evaluate all the operation and non-operation marketing resources allocated to customer acquisition and retention. After identifying areas for repurposing or cutting based on efficiency and established budgeting facts, you can then:
After identifying what you can incorporate, the next step is to draft a budget for your future with performance in mind.
Digital marketing spend should be guided by well-defined KPIs that track performance. Some of the KPIs directly correlated to the number of resources you allocate to key areas of the budget include:
One of the most important KPIs is the Customer Lifetime Value (LTV), which predicts which customers offer you the most value throughout their relationship with your business. However, measuring LTV is not simple; only about 40% of companies can do it. The only way to do it is by collecting information about your customers and using it to create a predictive model that can extract and extrapolate data to predict customer behaviour.
Let facts and data guide you as you optimize your budget. Your money is too important for guesswork or blindly cutting off resources. To avoid losing your way, consider outlining all the digital marketing strategies you have in action, their benefits, and which ones are not performing well enough to warrant additional funds.
Employing specialists who better understand marketing and KPIs can give you a quick and well-calculated start. They can lay out the right strategy for you, execute it, and when running smoothly, can pass the reigns back to you if you’d like. You can contact us to book your FREE Strategy Consultation Call Today.
To start you off on this journey, remember to remember these top tips on planning for recessions. We are confident that with proper spending reduction, you will see benefits not visible to your business until now.
Don’t know where to start? Get in touch today.