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About Image

Our Client’s Story

 Our client is the go-to expert for cell phone, desktop, laptop, and tablet repairs, proudly serving customers across seven locations on Vancouver Island. In addition to top-notch repair services, they offer a range of certified pre-owned phones and accessories through their e-commerce store, catering to both local and nationwide customers.

Challenges They Faced

While the client had a strong reputation locally, they wanted to:

  • Increase online engagement and brand awareness beyond the reach of their physical store.
  • Improve website visibility in search engines for both repair services and pre-owned product sales.
  • Drive more conversions through their digital storefront in a competitive electronics market.

They needed a strategy that would combine search visibility, social media presence, and targeted content to directly influence online sales.

Our Solution: A Strategic SEO Approach

To achieve their goals, we implemented a comprehensive digital marketing strategy, including:

SEO (Search Engine Optimization) – Enhancing their website’s visibility on search engines to attract more qualified organic traffic.
Social Media Marketing & Management – Building a consistent presence on high-impact platforms and driving referral traffic to their e-commerce store.

Solutions Provided

  • SEO – Search Engine Optimization
  • Social Media Marketing and Management

Results Achieved Within 6 Months

Since 2012, Folks has been providing outstanding digital marketing solutions for businesses aiming to rule the internet market.

68%

USER TRAFFIC
Increase in Organic Traffic

25K

TOTAL IMPRESSIONS
Increase in Search Visibility

275%

GOAL COMPLETIONS
CTA Conversions Increased

44.4%

ENGAGEMENT INCREASE
Increase Page Views

Services
SEO Optimization

Our Key Strategies:

Here’s how we made it happen:

  • SEO Optimization – We conducted a keyword audit focusing on high-intent local repair queries (e.g., “iPhone screen repair Nanaimo”) and product-specific searches (e.g., “buy refurbished iPhone Canada”). We optimized product listings, service pages, and meta tags to enhance rankings and improve the user experience.
  • High-Quality Backlinks – We implemented an off-page SEO campaign that secured backlinks from local business directories, tech blogs, and industry review sites to increase authority and trust signals.
  • Social Media Support – We focused on Facebook, Instagram, and TikTok, producing engaging repair tips, product spotlights, and promotional offers. Strategic ad campaigns targeted users searching for electronics repairs and pre-owned devices, resulting in increased traffic and brand recall.

With these targeted efforts, the client achieved higher engagement, stronger search rankings, and a measurable increase in e-commerce sales of pre-owned devices and accessories.

Services